Comments on: keeping emusic different

By: Tom

Tom — Sun, 24 Jan 2010 23:51:37 +0000

Gracias por la informaci

By: david m.

david m. — Mon, 06 Jul 2009 19:32:12 +0000

Mr. Stein:

Please read what your customers have to say about your letter at this link:

http://www.emusic.com/messageboard/viewTopic.html?topicId=188471

Then get back to us, OK?

By: gary

gary — Sun, 05 Jul 2009 00:10:57 +0000

“We take great pride in the discovery, passion, and value of the eMusic experience. Most of all, we are proud of the community of eMusic members, and I read 17 Dots daily to learn what is on everyone’s mind.”

You’re a lying douchebag Danny boy.

By: Scott

Scott — Tue, 02 Jun 2009 17:25:18 +0000

“While I am CEO, I promise that eMusic will never sell single MP3 downloads for more than .99 cents.”

That’s less than a penny a track. Your promise is broken already.

By: ptolemyclark

ptolemyclark — Mon, 20 Apr 2009 15:11:35 +0000

Scott– The link to the message boards is a bit hidden, but it’s at the bottom of every Emusic page.

By: Nergal

Nergal — Sun, 19 Apr 2009 01:36:30 +0000

@Scott http://www.emusic.com/messageboard/TopicBrowse.html

By: Scott

Scott — Sat, 18 Apr 2009 19:07:18 +0000

re: If you have suggestions on ways we can improve your eMusic experience, let us know what you think via the message boards

What message boards?

By: BigD-Bluez

BigD-Bluez — Mon, 13 Apr 2009 21:54:41 +0000

First off I love eMusic and all the great music I’ve found there. My Save For Later list has crossed into the realm of near madness. HOWEVER, the little glitches and oddities I’ve gotten used to BUT lately a really annoying one has come up. It was the Shanachie label that brought this to light with some kind of recent reclassification that resulted in 1. their albums in my Download History showing 0 tracks, which is a) not terribly useful and b) if one were unwise enough not to have backed up a track and somehow lost it, you will have to cough up another DL. 2. Any of those albums that were in either your Save For Later or any of your compiled Lists disappear – poof! like they were never there. 3. Any Reviews or Ratings you gave them vanish as well, so a fair amount of effort has evaporated in one fell swoop. The rub here is that eMusic members put in this kind of effort out of their love of and excitement for music – we’re music freaks basically I’m figuring and sharing that excitement is a great thing. Also the Ratings, Reviews and Lists of other members is one of the best ways to explore the eMusic realm, find great stuff and new music you might have never found otherwise, and any glitch that results in not being able to access that information is a loss, not to mention, wink wink nudge nudge, a loss of possible commerce for eMusic. So anything that can be done to facilitate our mutual joy would be most appreciated. Thanks very much to all.

By: 68stationwagon

68stationwagon — Mon, 13 Apr 2009 19:43:50 +0000

i think you should open a bar where a number of us regulars could hang out. mebbe we could get 40 digital beers and work out some of the finer points in the “do not feed the trolls” thread.

let’s see itunes hang with that!

also, i think you should retroactively un-ban ejunkie from the message boards, re-connect with gosatango mebbe then i’ll re-appoint mahseff as high minister of blessedness.

By: Dubdance

Dubdance — Mon, 13 Apr 2009 12:17:51 +0000

I agree that the search on emusic lacks a lot, a user, zg, has developed a very good search tool for use on emusic, linked to last.fm and other sites, it’s heartily approved by many users on the message boards.

I’d like to suggest that the CEO and other top management checks out the site’s message boards regularly, if you don’t do so already. That’s where many users post good and bad points about emusic, maybe ignore the trolls like many of us try to though!

Principle amongst my bugbears with emusic’s site usability, is the half-thought out adaptations to web 2.0. While many may like the linking to facebook and so on, many of the newer features only half work when introduced and seem to take an age to get sorted fully, maybe some more beta testing please, before we’re all stuck with a broken website, again?

Issues like lists, neighbours, profile features(some reviews and downloaded albums seem to be on a mission to appear on all of our review/download pages), and it’s been like that since sometime last year, unfixed. Which just puts some users off of using what can be a very useful aid to finding more downloads, and possibly spending more money at emusic on booster! Hint!

Back to full testing, please don’t impose any more DLM upgrades, or similar, as has happened in the past and please do not let emusic staff insist that this type of thing works well, as happened with Remote. That has been proven to be so wrong and just led to more users avoiding emusic’s software and using a far superior, faster and leaner DLM made by another user. We don’t all want zillions of bells and whistles unavoidably attached to what we use to download the product with, many of us want just the music, and fast, nothing else. I, and many others, really have no need to let the universe know what I’ve downloaded 2 seconds ago. How about doing fuller market research on what users want, rather than getting some job-lot of newish web-features that are so slow and only half work. Maybe give us the option to opt-in to the new features, especially if their testing remains so hit and miss before they are landed on us, rather than all get landed with pageload-drag issues that many don’t want.

I can’t imagine how long it would take to load each page with all that dig deeper stuff that I don’t want, if I was still having to use dial-up! Some people have no option than to use that type of internet connection, it’s all that’s available to them, where is the consideration for them? Where is the consideration for those in countries where the internet may still be a communal experience, rather than in every bed room and living space? Who needs a photo of a cake when they like the band Cake?! Who needs videos of burials when they like Burial?

OK, that’s enough negative stuff, for now!

Positive stuff? Lots and lots of excellent music at a very good price and all DRM free, which is why I came to emusic initially, not for bells and whistles, I can get them at a party store.