Comments on: eMusic Remote

By: Elvis Mudflap

Elvis Mudflap — Sun, 24 Feb 2008 23:41:47 +0000

Update: I removed Norton from this machine which was giving me all the problems and download manager is working great (it already works well on a couple of other machines I use).

Something about Norton and this software don’t get along, and since Norton is some awful bloatware thing anyway I was happy to remove it.

By: Mark Gailmor

Mark Gailmor — Sun, 17 Feb 2008 19:33:41 +0000

On a Windows Vista machine the folder you want to rename is located under appdata/roaming. There you will see an eMusic folder and this is the one you want to rename. If you rename the other Emusic folder found under Local it won’t correct the problem. Yes, I’m in the same boat as the rest of you and I concur. I wish eMusic would simply correct this problem. I emailed them awhile back and never received a response. This is the second time I’ve had to rename this folder and it’s getting old now.

By: Elvis Mudflap

Elvis Mudflap — Sun, 17 Feb 2008 02:58:28 +0000

This is odd, but I found this thread when I went to crash city, despite using the Remote over the last few days and it working well (I’ve used Remote before on other machines and liked it better than the old manager). In fact I put Remote on this machine after the old manager was crash city while trying to download some albums.

Anyway, tonight it started crashing on “Download All” but, after some fumbling about and disabling syncing, I was able to download by clicking the single-file download button next to each track (which gave that odd “if you close your window” error on the first selection, but none subsequent).

I’ll keep fooling around and trying to deal. I’m thinking, maybe, this might have something to do with Norton being on this particular machine.

Maybe this helps?

By: Porfiro

Porfiro — Wed, 06 Feb 2008 16:28:31 +0000

I loved the functionality of having it all in one app, and I loved how it was syncing with iTunes, at least until recently, and I can’t seem to get it to return to doing so. I used to hate the extra step to remember to drag things into iTunes (had I already done it? If I redrag the folder, will I get dupes in iTunes, etc.)

By: neilometer

neilometer — Wed, 12 Dec 2007 04:37:12 +0000

Add me to the list of those who would rather have the old, extremely simple, utilitarian download manager back. I have been a loyal subscriber for over two years now and consider eMusic (along with SomaFM’s Indie Pop Rocks) to be largely responsible for widening my musical horizons and freeing me from the pain and misery that is “top 40″ mainstream music.

The old download manager was:
1. Simple
2. Easy to use
3. Reliable
4. Unobtrusive

The new software is:
1. A cheesy attempt at self-promotion (i.e. the endless eMusic adverts that are shoved in your face at every turn. No thank you, I would not like to share eMusic with my friends. Please stop asking me EVERY TIME.)
2. A poor attempt to emulate various aspect of iTunes which I also DON’T USE because I hate the interface.
4. Buggy. For the last two albums that I recently download the software skipped first track the first time through. I had to go back in and re-download those tracks. What gives? I’ve never had that happen before.
5. Confusing. I find it easier to navigate eMusic via my normal web browser and only use the Remote software to download the actual tracks. I can’t stand trying to do both things inside of the Remote software.

Whew, I feel better now. Thanks for listening!

By: zongamin

zongamin — Tue, 20 Nov 2007 17:34:04 +0000

Well for a couple of weeks now the remote has been scrapped and the old download manager is available. And lots of us are happy again!
I can’t see many people even trying the remote again if they post it again. I certainly won’t be.
Lets just hope that they don’t try and bring it back - there is just no need for a full browser application.
Thanks,

By: Smaran

Smaran — Sun, 11 Nov 2007 18:15:42 +0000

I prefer the old eMusic downloader. I wish they’d just made a Universal Binary of it. The new one looks ugly and doesn’t work properly.

By: MiDoJo

MiDoJo — Thu, 01 Nov 2007 21:58:38 +0000

Ummm, So I was using a system information tool, and I saw the emusic dl manager (the old one not the “remote”) still was registered and had a exe file still in the same place. So I say umm wtf and I run the program, lo and behold there is the old dl manager just like it use to be. Yancey, I’m relatively OK with the new remote. It’s bloated, silly and takes too long to load but I’ve only had one song say it was finished and it wasn’t.

However
1)if the old program is there are there reg key one can change to bring it back from the dead

and/or

2) What files in the “emusic download manager” folder are no longer necessary and can be trashed. Please note the “Emusic Download Manager” has been “uninstalled” from this computer. (and yet still works)

By: Frank

Frank — Thu, 11 Oct 2007 14:15:35 +0000

Emusic Remote was forced upon me and it never worked. I have been wasting hours and hours trying to get it functioning but so far vain. eMusic Customer Support sends me instructions which are either superfluous, telling me to do things I already told them I tried, or useless.
I am one of those guys who was completely satisfied with the old, simple, reliable DLM. Even if it did function, I would only use it to download my music, nothing else. I can understand that other customers love to have a more sophisticated DLM but I do not understand why eMusic does not offer the option of keeping the old DLM (or a similar basic programme, e.g. ‘Remote-light’).
And now that I see that there are so many problems with this wonderful example of progress, I find it a definitely insult towards their customers that e-music does not immediately put the old DLM back on line.

By the way: these are my problems
1. There is a ‘Network Timeout’ message every time when I try to make a connection, e.g. via the buttons under EMUSIC STORE.
2. If I go to DOWNLOAD MANAGER, and press RESUME, it looks like all the files are being downloaded (and indeed they appear as such in their download directory, however all with size ‘0′). If I then try to play a song, Windows Media Player gives me the next message:
‘Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file.’
There is nothing wrong with my internet connection, and it does not make a change whether my Firewall is activated or not.

By: John

John — Tue, 09 Oct 2007 19:37:14 +0000

I must say- emusic remote is a terrible application. I’m in my first month of eMusic membership- but I REALLY don’t like all the hassle associated with the stupid remote application. Ugh! Re-enable the DLM or give me a program that works. Otherwise it’s back to iTMS for me!